The second-hand marketplace Users Share Displeasure Regarding Size Changes
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The popular resale platform has updated its measurement guidelines for women's and children's clothes but did not contact all users about the change.
Digital Channels Response
Countless users and merchants are expressing on platforms claiming that product pages now present a different size category versus the original listing due to the recalibration.
The company said the revised method more closely matches similar services.
It has advised users to examine their items and manually change the size when needed, which has left users frustrated.
Measurement Approach Changes
Before the change, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was previously a 12 but is now a UK 16-18.
Member Experiences
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, from Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Necessary Adjustments
A different user, located in England, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she said.
Service Background
The app has more than 100 million users, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: previously, the platform withdrew an update to its shipping options due to shopper criticism.
